Ohmyzino Casino Terms of Use
This page describes the rules that govern use of Ohmyzino. It explains how we and our players interact, what we expect from account holders, and how key processes such as verification, payments and promotions operate. Please read these terms carefully before registering or placing bets, and contact our support team if you need clarification.
Account responsibilities
When you create an account with Ohmyzino you are responsible for keeping your login details secure and for any activity that occurs under your account. You must provide accurate personal information and update it if details change. We may suspend or close accounts where we suspect fraud, money‑laundering, bonus abuse, multi‑accounting or use of tools to bypass geographic restrictions. You must not share your account or allow others to use it.
Eligibility requirements
To register you must meet the eligibility criteria set out on our registration page. We require identity verification before withdrawals and may request documents such as proof of identity, proof of address and proof of payment method. Minimum age and other eligibility conditions are published at registration and must be respected. Accounts that do not meet eligibility requirements will be blocked and funds handled in line with these terms.
Acceptable platform use
Use of Ohmyzino must comply with our acceptable use rules. You must not attempt to manipulate games, exploit software, use automated tools, or encourage others to break our rules. Commercial use, including advertising or affiliate activity without prior written consent, is not permitted. We reserve the right to limit, withhold or reclaim funds where prohibited behaviour is identified.
General bonus and promotion rules
Promotions are governed by their specific terms in addition to these rules. Welcome and reload offers may carry wagering requirements and game contribution rates that affect how quickly bonus funds can be cleared. For example, some match bonuses require a wagering multiplier on deposit plus bonus and restrict use on certain games. Maximum bet limits while bonus funds are active and maximum winnings from bonus play may apply. Promotions may require opt‑in, have expiry periods and exclude specific payment methods. Always check the current promotion terms before claiming.
Deposits and withdrawals
We support a range of payment methods shown in the cashier. Deposits are credited according to the selected method and may be subject to minimum and maximum amounts. Withdrawals are processed after verification and may be subject to limits and checks. We may ask for additional documents before approving a withdrawal. Processing times depend on the chosen method and on whether verification is complete. We may apply limits or holds in cases of suspected abuse or regulatory checks.
Dispute resolution
If you have a dispute please contact our support team with full details and any relevant documents. We aim to investigate and respond promptly. If the matter cannot be resolved through our support channels, we will set out the next steps available within the framework of these terms. Use of escalation procedures does not guarantee any specific outcome.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to registered players. Continued use of Ohmyzino after updates constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and contact support.