Data Privacy Policy
This Privacy Policy explains how we collect, use, store and protect personal information when you use Ohmyzino. We respect your privacy and are committed to handling your data responsibly. This page describes the types of information we gather, why we use it, how we protect it and the choices you have about your information.
Types of data we collect
We collect a range of information to operate accounts, process transactions and provide our services. This includes personal details you provide directly, technical information generated during use, and transactional records of play and payments.
Personal data
Personal data may include your name, date of birth, contact details, postal address, identity documents submitted for verification, and payment method details. We use this data to create and manage your account, verify identity, comply with security checks and to process deposits and withdrawals.
Technical data
Technical data covers information collected automatically when you visit the site or use our services. Examples include IP address, browser and device type, operating system, pages viewed, game selections, session timestamps and diagnostic data used to maintain and improve site performance.
Transactional data
Transactional data relates to your activity on the platform, such as deposit and withdrawal history, bets placed, wins and losses, bonus usage and interaction with promotions. We keep transaction records to process payments, detect irregular activity and fulfil accounting requirements.
How we use your information
We use personal and technical information to provide and improve our services, manage accounts, process payments, carry out verification and fraud checks, handle disputes and communicate with you about your account. Transactional data is used to maintain accurate records and ensure compliance with internal controls.
Data protection practices
We implement administrative, technical and physical safeguards designed to protect your information from unauthorised access, disclosure or misuse. Access to personal data is restricted to authorised personnel who require it to perform their duties. We also use industry-standard encryption when transmitting sensitive data.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, enable core site functions, analyse usage patterns and deliver relevant content. You can control cookies through your browser settings, but disabling certain cookies may affect site functionality. We also use analytics tools to measure performance and improve the service.
User rights
You have rights in relation to your personal data, including the right to access the information we hold about you, request correction of inaccurate data and request deletion where applicable. You may also object to or request restriction of certain processing activities. Requests will be handled in accordance with applicable law and our internal procedures.
Access, correction and deletion
To access, correct or request deletion of your personal data, please use the account tools available when logged in or contact our support team through the account help options. We may need to retain certain information where necessary for fraud prevention, dispute resolution or legal obligations.
Information sharing and third parties
We may share personal data with service providers who perform functions on our behalf, such as payment processors, identity verification services, analytics providers and customer support partners. We require that third parties protect your information and only use it for authorised purposes. We do not sell personal data to third parties.
Privacy policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes we will notify you through the site or your account. Continued use of our services after updates constitutes acceptance of the revised policy.